Revenue Cycle Management (RCM) Automation to Boost Collection Rates and Reduce Accounts Receivable (AR) Labor
Boost healthcare collection rates, maximize staff efficiency and get a jump on denials
Since joining the Netsmart family in 2022, Gaffey Healthcare brings AlphaCollector™, a leading collection automation solution, that leverages robotic process automation (RPA) to help guide collectors toward the right claim at the right time. Using specific, prioritized worklists, AlphaCollector streamlines follow-up activities to facilitate complete collection.
With AlphaCollector, collections workflows are optimized, as the healthcare claims management solution pushes work to each collector based on their skill set and business priorities. Your team has the flexibility to respond quickly to changing demands in the revenue cycle and action is recorded making it easy to manage productivity and quality for collections staff.
The result is a flexible, automated healthcare collections operation intended to drive more cash without increasing costs. AlphaCollector is the next step in revenue cycle automation.
Targeted benefits of collection automation
- Accelerates cash collections
- Reduces denial write off rates
- Improves the overall efficiency of your revenue cycle team—no uncollected claim gets left behind
- Highly scalable, saving time and money in acquisition or EHR uplift scenarios
Client Spotlight: Bayada Home Health Care
Discover how Bayada Home Health Care benefits from a collection tool across their multiple EHR platforms.
Reduce bad debt write offs by as much as 61%*. See our collection automation software in action.
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*Via CrossWinds client testimonial; Attributed to multiple denial types, including Timely Filing, Eligibility and Authorization Denials. Comparing pre-AlphaCollector go live data from January – June 2024 and post-Alpha Collector go live data from October 2024 – March 2025, excluding self-pay data.
Collection Automation Features
Automates claim status retrieval to help guide collectors toward the right claim at the right time
Leverages EDI data to drive denial follow-up and timely filing warnings for claim submission and appeal deadlines
Provides transparency for one-to-many AR streams from diverse EHRs and/or clearinghouses
Automated collection management solution provides you with the visibility needed to reduce AR* with your current collections team
- Monitors collector performance with detailed productivity and quality assurance reporting whether in-house or remote
- Provides in depth reporting and manager visibility to help manage AR
*Via CrossWinds client testimonial; Comparing four months of 2024 pre-go live data across commercial, Medicare, and Medicaid payers to six months of 2024 and 2025 post-go live data across commercial, Medicare, and Medicaid payers, excluding self-pay data.
Help Your Back Office Teams Drive Down Accounts Receivable
Dealing with outstanding accounts receivable?
See our collection automation software in action.
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